Staff: 5
Punctuality: 5
Helpfullness: 5
Knowledge: 5
I have to admit, I believe I have commented on Dr. Bembynista, before, but I must do it again.
I had an appointment to have a cyst removed from the side of my big toe. Somehow there was a “snafu”, and they didn’t have me scheduled. I knew I “had” one because he had given me a prescription for antibiotics to start two days before. Without anything being said, the nurse/receptionist said “No problem”, you will be his last today. Without a worry, she took me back to the room and got everything ready. He came in, happy and ready to go.
He explained every single thing along the way. I wanted to watch, that’s just how I am. He finished and stitched my toe up. Then he said, “I’m giving you my cell number, send me a picture in 2 days, if you have any questions or concerns between now and then, please don’t hesitate to text with picture first, then call”!!I was stunned.
As it turned out, thank goodness he gave me his number, there were so many pharmacies that didn’t have my prescription. Walmart was the only one that had it, out of 8 attempts at others. Then they decided they needed additional info and called his office. (Really Walmart, it’s 6:00pm on Thanksgiving Eve). So I texted him, gave him the information, he called them, texted me back, and said, “This is exactly why I give you my cell number”!!
Not only does he come to the waiting room between every client, but he personally says hello, and let’s you know if he’s running behind. He spends such quality time with each patient, it doesn’t matter to me if he’s running behind. He’s the most truly caring, compassionate, “human” Physician I have been to in years. This Man truly cares and it shows. Thank you so much, I wish there were more of you!!
November 27, 2019